This policy explains how NeX Consulting LTD (“NeX Consulting”, “we”, “us”) collects, uses, and protects your personal information when you visit nexconsultingltd.com or engage our services, and how we use cookies and similar technologies. We operate from Abuja, Nigeria and Texas, United States, and serve clients internationally.
1. Information we collect
Information you give us. When you submit a contact or lead form, request a free audit, register for a webinar, or leave a review, we collect details such as your name, business name, email address, phone number, industry, and any message you send.
Information collected automatically. When you browse the site we may collect usage data such as pages visited, referring source, approximate location, device and browser type, and interactions. This is gathered through cookies and analytics tools described below.
3. How we use your information
- To respond to enquiries, provide quotes, and deliver our services.
- To send information you request, including audits, guides, and webinars.
- To measure and improve our website and marketing (with your consent).
- To display published client reviews you have submitted.
- To comply with legal obligations and protect against fraud or misuse.
4. Legal bases for processing
Where the EU/UK GDPR applies, we rely on: your consent (for analytics, marketing cookies, and marketing communications); the performance of a contract or steps taken at your request (to respond to enquiries and deliver services); and our legitimate interests (to run, secure, and improve our business) where these are not overridden by your rights.
5. Sharing your information
We do not sell your personal data. We share it only with service providers that help us operate, and only as needed:
- Google (Analytics) and Meta (Pixel) — website and ad analytics, where consented.
- Supabase — secure storage of form submissions and reviews.
- Vercel — website hosting and cookieless analytics.
- WhatsApp / Meta — if you choose to contact us via WhatsApp.
These providers may process data outside your country. We take reasonable steps to ensure appropriate safeguards are in place.
6. Data retention
We keep personal information only as long as necessary for the purposes above or as required by law. Lead and contact records are retained while there is a business relationship or legitimate need; you may request deletion sooner (see your rights).
7. Your rights
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal data; to object to or restrict certain processing; and to withdraw consent at any time. To exercise any of these rights, contact us at nex@nexconsultingltd.com. You also have the right to lodge a complaint with your local data protection authority.
8. International transfers
As a business operating in Nigeria and the United States serving international clients, your information may be transferred to and processed in countries other than your own. We apply appropriate safeguards consistent with applicable data protection laws.
9. Children's privacy
Our services are intended for businesses and adults. We do not knowingly collect personal information from children.
10. Changes to this policy
We may update this policy from time to time. Material changes will be reflected by updating the “Last updated” date at the top of this page.
11. Contact us
If you have questions about this policy or how we handle your data, contact:
NeX Consulting LTD
Email: nex@nexconsultingltd.com
Abuja, Nigeria • Texas, United States